Job Summary:
The Case Worker is responsible for providing direct support and intervention to vulnerable children and their families. The role involves assessing child safety, developing case plans, coordinating services, and ensuring the well-being and protection of children in accordance with legal and organizational policies.
Responsibilities include:
· Guiding children and their families through the entire case management process, encompassing identification and registration, assessment, case planning, implementation, follow-up and review, and case closure, as outlined in the Standard Operating Procedures.
· Providing psychosocial and emotional support to children and families throughout the case management cycle.
· Conducting safe and appropriate referrals to essential services, ensuring follow-up to confirm that services respond effectively to the needs identified during assessment.
· Engaging with community members, service providers and government stakeholders to identify at-risk children and facilitate safe referrals.
· Maintaining an up-to-date service mapping for the designated geographical area.
· Participating in inter-agency case conferences, including case presentations and sharing challenges.
· Attending regular case management meetings with the team.
· Adhering to the Child Protection Policy, Safeguarding Policy, and Code of Conduct.
· Providing constructive feedback on documentation and contributing to the design of future programs.
· Monitoring and assessing the safety and security of field teams consistently and proactively, reporting concerns or incidents promptly to management.
· Other duties as assigned by your supervisor.