The Quality Assurance Manager plays a critical role in maintaining the effectiveness, reliability, and credibility of the Bank’s internal audit activities. The primary responsibility of this position is to ensure that all audit activities and outcomes are conducted in accordance with professional standards, applicable regulations, and the Bank’s internal policies and procedures. The Manager reviews audit plans, working papers, and final audit reports to ensure their accuracy, clarity, professionalism, and compliance with the established internal audit methodology.
Another key responsibility is to monitor compliance with internal and external requirements to ensure that internal audit activities and performance provide reliable assurance to the Audit Committee. The Manager also leads continuous improvement initiatives by identifying weaknesses in the audit process and recommending practical measures to further enhance the effectiveness, quality, and efficiency of audit activities.
Furthermore, this position involves supporting and guiding audit staff through constructive feedback, training, and the promotion of best practices. By maintaining a structured Quality Assurance Framework, the Quality Assurance Manager ensures that audit results remain reliable, clear, and value-adding to the Bank.
Key Duties and Responsibilities
1. Review internal audit reports to ensure accuracy, clarity, completeness, and professional presentation.
2. Develop and implement a dedicated Quality Assurance and Improvement Framework and ensure that activities are carried out in accordance with the framework.
3. Ensure that audit findings are presented clearly, logically, and practically, and that all audit reports comply with the Bank’s internal audit policies, procedures, and guidelines.
4. Ensure consistency, accountability, and compliance with the requirements of the Internal Audit Department.
5. Where necessary, ensure that branch audits are conducted in accordance with ethical principles, policies, procedures, and the standards of the Institute of Internal Auditors (IIA) and the International Professional Practices Framework (IPPF).
6. Ensure the credibility, professionalism, and acceptance of audit reports by relevant regulators and stakeholders.
7. Identify risks, recommend areas for improvement, and provide necessary guidance to internal audit staff.
8. Strengthen risk management, internal controls, and operational effectiveness, while continuously monitoring the performance of internal audit teams.
9. Ensure that internal audit teams perform their duties in accordance with the standards and guidance of the Institute of Internal Auditors (IIA) and the International Professional Practices Framework (IPPF), and provide support where necessary.
10. Arrange and provide necessary training programs for staff to enhance their professional capacity and technical skills.
11. Collaborate with the Head/Deputy Head of Internal Audit to review and update the internal audit framework, policies, procedures, and charter.
12. Provide effective and appropriate recommendations to improve the quality of audit reports and audit processes.
13. Conduct field visits for audit assignments when required, prepare audit reports, and participate in special investigations and unannounced audits.
14. Perform any other duties and responsibilities assigned by the Head/Deputy Head of Internal Audit.
