• Oversee daily hospital operations including clinical services, pharmacy, emergency care, laboratories, IPD/OPD, and diagnostic services
• Ensure continuous availability of medicines, medical supplies, and functional equipment
• Coordinate with all departments to improve patient flow and efficient use of resources
• Supervise hospital staff including recruitment, orientation, performance evaluation, and conflict resolution
• Ensure adequate staffing levels, duty schedules, and rotations
• Support staff training, development, and compliance with HR policies
• Implement and monitor Infection Prevention and Control (IPC) measures
• Ensure adherence to national clinical guidelines and treatment protocols
• Lead quality improvement activities and clinical audits
• Manage patient feedback and complaints professionally and promptly
• Develop and manage hospital budgets in coordination with finance teams
• Monitor expenditures, procurement, and proper use of hospital resources
• Track hospital performance indicators (bed occupancy, mortality rates, service utilization, etc.)
• Ensure accurate and timely data reporting to donors and authorities
• Use data for planning and improving healthcare services
• Collaborate with partners on referrals, training, technical support, and emergency response
• Ensure compliance with donor regulations and national healthcare policies
• Develop and maintain emergency preparedness and disaster response plans
• Lead hospital response during disease outbreaks and health emergencies
• Ensure safety and security protocols for patients, staff, and hospital assets