Main duties and responsibilities:
The Social Mobilizer will work under the direct supervision of the Project Manager. he/She will locate in the district and will work with the targeted communities within the project area. More over She/he is responsible to generate Monthly, Quarterly, Semi-Annual, Annual, and project reports on capacity building activities
A -Community Engagement:
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- Conduct community meetings, focus group discussions, and participatory activities to promote SBC initiatives.
- Develop and maintain relationships with community leaders, stakeholders, and members to foster trust and collaboration.
- Conduct orientation or training sessions for actors on key SBC and AAP packages.
- Conducting and facilitating follow up meetings with community influential people and networks within the communities.
- Conduct and facilitate community engagement sessions with households and communities on life-saving behaviors as well as healthy and protective behaviors related to health, nutrition, WASH, education, and child protection.
- Tracking and collecting and sharing the rumors from the community.
- Provide information about the availability and utilization of services to communities.
- Inform communities about the available mechanisms and channels to provide feedback on available services.
- Engage community structures/ key influencers and communities in collecting/responding to community feedback.
B. Program Implementation:
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- Implement SBC strategies and activities as per the project plan.
- Distribute educational materials and facilitate community-based training sessions.
- Monitor and report on the progress of SBC activities.
- Conduct orientation or training sessions for actors on key SBC and AAP packages.
C. Advocacy:
- Advocate for positive social and behavioral changes within the community.
- Address barriers to behavior change through targeted interventions.
- Raising awareness and mobilizing and engaging community structures and communities in communication activities during diseases outbreak, and health emergencies national/international Campaigns.
C . Community Feedback Centers (CFC) Management:
A. Feedback Collection:
- Establish and maintain Community Feedback Centers in strategic locations.
- Collect feedback and complaints from community members through various channels.
- Provide information about availability and utilization of services to communities
- Inform communities about the available mechanisms and channels to provide feedback on available services
- Engage community structures/ key influencers and communities in collecting/responding to community feedback.
- Data Management:
- Enter feedback and complaints into the MIS accurately and timely.
- Ensure all data is handled confidentially and in accordance with organizational policies.
C.Response and Resolution:
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- Analyze feedback and categorize issues for action.
- Coordinate with relevant departments to address and resolve complaints.
- Communicate resolutions back to the community members in a timely manner.
d. Reporting and Monitoring:
- Prepare regular reports on the feedback and complaints received and their resolution status.
- Identify trends and provide insights to inform program improvements.
- Monitor and supervise the SBC interventions and ensure the implementation of the activities base on the plan SBC
- Collect daily basis community feedback and provide response for feedback received.
- Record details of the feedback in collection form
- Provide essential information on available services to community
- Refer feedback to relevant sectors
- Ensure local coordination and collaboration with key actor(s) such as the de-facto authority, CSOs and others.
- Prepare activity report according to the established format and submit it to his/her supervisor.
- Identify the best success stories of SBC interventions, collect testimonies from beneficiaries and submit them to the supervisor for further documentation.
- Monitor and supervise the SBC interventions and ensure the implementation of the activities base on the plan SBC
- Follow up on the distribution of relevant supplies to households.
